BT - Extremly (sic) Efficient
Below is the details of a survey I filled in on the BT website, having had the misfortune of speaking to one of their technical support staff. Funnily enough, if you click all the negative boxes, they won’t accept your feedback.
So rather than keep it between me and British (although outsourced to any country that we don’t have to pay a fair wage to) Telecom, I thought I’d go down the open letter route.
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